Juice Pack Air FAQ





Is the juice pack air™ compatible with the new iPhone 3GS ?
The juice pack air™ is fully compatible with iPhone 3G and iPhone 3GS.


What separates the juice pack air™ from the rest of the juice pack™ family?
Aside from providing full protection, a newly integrated power switch allows you to put the
juice pack air™ in standby mode to conserve juice. Only use the battery when you need it.



What are the benefits of switching the juice pack air™ to stand-by mode?
Using the stand-by switch will give you even more total battery life, as the iPhone uses
additional power to be on a constant charge.



What are the best methods for charging your juice pack air™?
Connect the mophie juice pack™ to a power source using the USB cable that came
with your juice pack™. The USB cable can be plugged in to your computer or any
“works with iPhone” wall-plug style power source with USB out. You can either charge
the juice pack air™ with the iPhone inserted or charge them separately
.


Can I sync my iPhone 3G or iPhone 3GS while the juice pack air™ is still connected?
You can charge and sync your iPhone 3G or 3GS to iTunes without removing it from its
juice pack™ via the included usb cable. Pretty cool huh?



How many charge cycles do you get in the juice pack air™ for iPhone 3G & 3GS?
The juice pack™ is rechargeable for over 500 cycles. (Full cycles, partial cycles don’t count as full.
So, you can charge your juice pack 10% of the way 10 times before it counts as a complete cycle.)
Don’t be afraid to top it off! After 500 cycles, its fully charged capacity will be less than 75%
of the the capacity when it’s new.



What is mophie’s return policy?
Please visit the returns tab at the bottom of our website for details.


Does the juice pack air™ block the speaker, microphone or video camera?
Of course not!


Does the juice pack air™ interfere with antenna reception?
Not a chance.


Will the juice pack air™ block the camera on the back of the iPhone 3G or 3GS?
Most certainly not!