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USB micro Recall
Mophie has determined that juice pack airs that shipped between August 24th and September 18th, 2009 may have defective USB cables. This issue effects the ability of the juice pack to simultaneously charge the iPhone and Juice Pack when connected to a power source such as a computer or wall outlet. It also prevents the iPhone form syncing to iTunes through the juice pack. These cables
will
still allow the juice pack to charge normally by itself.
Please fill out the below form and a replacement micro USB cable will be sent to you within 1-3 business days.
How can I tell if my USB cord is a recall?
If your iPhone does not sync to iTunes through the juice pack, then you have a faulty micro USB cable.
Please fill out the entire form correctly so we
are able to send you a replacement cable.
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Thank you for submitting your information. A replacement cable will be sent to you as soon as possible.
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