Unfortunately, the current design is intended for use with the first generation Apple iPhone ONLY. The dimensions of the 3G iPhone will not allow for cross compatibility. We will be releasing a version of the Juice Pack for the 3G iPhone soon.
Will my current Juice Pack work with the new iPhone 3G?
What is the battery capacity rating in mAh?
The Juice Pack battery capacity rating is 1800mAh.
Can I sync my iPhone while the Juice Pack is still connected?
The “Pass through connector” on the bottom of the Juice Pack is for charging only, it is not intended to sync your iPhone.
I’m trying to plug my iPhone/iPod cable into the Juice Pack and it's not working!
The charging connector on the Juice Pack is inverted. You will need to flip the charging cable over before inserting.
My Juice Pack isn’t charging.
If both the iPhone battery and the Juice Pack battery are dead or very low, they may not charge simultaneously if the iPhone is inserted in the Juice Pack, in this case, the iPhone may “chirp” intermittently. If this happens, simply detach the iPhone from the Juice Pack and charge them separately.
When I try charging my iPhone and Juice Pack at the same time the iPhone keeps “chirping”.
If this happens, simply detach the iPhone from the Juice Pack and charge them separately.
Do you still sell cases for?
Many people have asked if we still sell cases for older iPods, and in some cases we do, but if it is not listed on the site then we are no longer producing cases for that particular iPod.
I lost the acrylic screen protecter to my Base Case. Can I purchase this item separately?
Yes! We are in the process of adding these items to our new website but in the meantime you can contact us by email or phone to order them. Please see our ‘Contact Us’ page or use the information below:
via email
customerservice@mophie.com
via phone
800.213.7232
via USPS
P.O.Box 364
Paw Paw, MI 49079 USA
I have a question about my product. Who do I contact, mStation or mophie?
While you can contact either mStation or mophie with your questions, it is best to keep your email correspondence tied to the product you are purchasing. So for mophie products please use:
And for mStation products please use: