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International Shipping

International orders

Purchases sent to addresses outside the United States may be assessed local taxes, duties, etc. upon arrival.  The shipping firm that delivers the package may likewise impose additional brokerage fees or other surcharges as part of the customs and tax process. If a shipment is abandoned or you refuse a shipment due to the local taxes or duties not being paid, it will not be returned to us and it will be lost. Once a shipment is abandoned, it cannot be recovered.  If you refuse a shipment or the package is abandoned, mophie will not issue you a refund for your order.

 

UPS Delivery Attempts

UPS makes three attempts to deliver a package. After three delivery attempts, the package will be abandoned.  Once a shipment is abandoned, it cannot be recovered.  If you refuse a shipment or the shipment is abandoned, it cannot be recovered, and mophie will not issue you a refund for your order.

 

Shipping Hubs

Most mophie.com orders ship from our distribution center in Michigan, United States. Orders for the following European nations ship from the Netherlands, when stock is available in our European warehouse: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Republic of Ireland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.

 

Shipping Fees

Shipping fees are based on the destination, size and weight of your item(s) and include a small fee for insuring the full value of your item(s) against possible theft or damage while in transit. You can calculate your estimated standard shipping fee for any product by adding product to your shopping cart and including basic shipment information, which includes your nation and postal code.