The #1 Selling Mobile Battery Case Brand in the U.S.*
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Tech specs
-
Battery Capacity
1,720mAh
-
Compatibility
iPhone X
-
Dimensions
2.93 x 6.11 x 0.62 in (74.44 x 155.32 x 15.84 mm)
-
Weight
2.7oz (76.5g)
-
Product Skus
401002004, 401002006
-
Warranty
2 Year Warranty
-
In the Box
juice pack air battery case / Micro USB cable / Quick Start Guide
-
Manual
-
Legal
Frequent Questions
-
Can I use the juice pack air case to charge my phone without stopping what I’m doing?
You bet! After you install your phone in the juice pack case, press the status button on the back of the case for 3 seconds to start charging your phone without having to stop at a wireless charging base or at a wall outlet. If you want to stop charging the phone and save some battery for later, just press the status button again for 3 seconds. How do I wirelessly charge my juice pack case?Simply place the juice pack case on a mophie charge stream pad or wireless charging base (sold separately) or any Qi-compatible charger. Make sure the center of the case is aligned over the center of the charging base. Wireless charging will automatically begin when the case is aligned on the charger. If your phone is inside of the case, the juice pack case and phone will charge together — Priority+ charging ensures that the phone will charge first, before the juice pack case begins to recharge. What wireless chargers will my juice pack case work with?The mophie juice pack case is compatible with mophie charge stream pads and the mophie wireless charging base. It will also wirelessly charge from any Qi-compatible wireless charger, and is compatible with other wireless charging technologies, such as those used at coffee houses, on airline flights, in furniture products with wireless charging, and in consumer vehicles that support wireless charging. Will the juice pack battery fast charge from mophie charge stream pads and the mophie wireless charging base?No, the juice pack battery will charge at standard Qi charging speeds, not at fast charging speeds. How do I charge my juice pack case when there’s no wireless charger available?Simply use the supplied cable to connect the juice pack case to the wall adapter included with your phone. You do not need to remove your phone from the juice pack case to charge. In fact, leaving your phone in the juice pack case while charging will charge both your phone and the case together — Priority+ charging ensures that the phone will charge first, before the juice pack case begins to recharge. -
Why aren’t the LEDs blinking while my juice pack case is charging?
After you begin charging the juice pack case, the LED status indicator will start blinking to indicate charging. The lights will turn off after 30 seconds allowing for a good night’s rest. Remember to check the status indicator before you take your juice pack case. When all four LEDs are lit, your juice pack case is fully charged. How many charge cycles can I get out of my juice pack case? Or, in other words, how long will the juice pack case last?You can recharge your juice pack case for over 500 full cycles. A full cycle is when you recharge the case from 0% to 100%. Partial cycles, like charging from 25% to 100%, will not count as a full cycle until all the partials equal 100%. After 500 full cycles, the battery in the juice pack case may provide less than 75% of its original capacity. This is normal for any product with a lithium polymer battery. Does the juice pack case block the speaker, microphone, camera, or any other ports?Of course not. In fact, the juice pack case is designed to act as a virtual speaker box! Sound is redirected from the bottom of the phone to the front, resulting in a richer, fuller sound quality. Does the juice pack case interfere with my phone’s antenna reception, Apple Pay or its internal compass?Nope. All Wi-Fi and LTE functions on the phone (as well as Apple Pay) are unaffected by the juice pack case. The phone’s internal compass is also unaffected. Is this product compatible with your Charge Force accessories?No, this product is compatible with mophie charge stream accessories and any other Qi-enabled wireless charger.
Answers
Can i charge this case with wireless charger?
You sure can!
Date published: 2019-01-20
Can I use a phone clip to hang on my belt with the juice on pack?
That will depend on which belt clip you have. Please give us a call at 888-866-7443, so that we can discuss this further. Thanks!
Date published: 2019-01-21
I asked a recent question that wasn’t understood correctly. After the mophie case is charged and put onto my phone. Does it charge the phone wirelessly or through the lightning port?
The phone can charge wirelessly through the case. When using the juice pack air, you cannot use your lightning cable (as pass through Lightning is proprietary to Apple Inc.). If you would like to charge your device through cable, you must use a micro USB cable to charge.
Date published: 2019-02-11
does the mophie juice pack have a longer battery life since the capacity of the battery has 3000 MAH and the one for the juice pack air only has 1720 mah? Does this make a big difference? Also, is the mophie juice pack really compatible with the iphone x
Our teams value compact, lightweight design, so it’s comfy to carry around. We look to design the balance of battery size with case size and have found the perfect solution that provides up to 30 hours of total talk time. Talk more, text more, connect more.
Date published: 2019-01-14
Does this case fit the iPhone XR???
No, it does not.
Date published: 2018-11-29
Does this phone case work with carplay?
CarPlay compatibility is dependent on how the car recognizes the juice pack. The juice pack does allow for syncing with the supplied micro USB cord.
Date published: 2018-11-07
Will there more color in the juice pack for iPhone X
The juice pack for the iPhone X currently comes in blue and black.
Date published: 2018-12-17
Will it be one for iPhonex s max soon ?
We currently do not have any information on when the juice pack for the iPhone Xs Max will be available. We suggest signing up for notifications, to make sure you are updated and product availability. Head to: www.mophie.com/get-notified
Date published: 2018-11-27
Reviews
juice pack air is rated
out of
5 by
194.
Rated 5 out of
5
by
atTheHelm from
Worth the wait, just quality sh**
Waited a year for it to come out. Love it. Will always have a mophie juice pack air for my devices. They just work and and of high quality.
Date published: 2019-02-03
Rated 5 out of
5
by
Txtom512 from
My fourth one!
I’ve put a Mophie onto every phone I’ve had and it just keeps performing with every new model. My job requires many phone conversations, so having long battery life is crucial.
Date published: 2019-02-03
Rated 5 out of
5
by
JuliaV from
Love my mophie
When I first got my iPhone X there were no Mophies for it. I ended up buying a different one. 6 months later I had wasted my money. Ended up having to get a Mophie after all. So glad I did. I have had mophies for all my phones and I always will. It’s the best product out there and worth every penny.
Date published: 2019-02-02
Rated 5 out of
5
by
AlanLS from
Great as always !!
I have owned other Mophie covers and my new this iPhone X, continues to be a great product !!
Date published: 2019-01-31
Rated 5 out of
5
by
Chuck B from
Same Excellent Performance.
Had mophie battery cases since iPhone-6. All performed well with excellent customer support.
Date published: 2019-01-31
Rated 5 out of
5
by
swan651sailor from
Well Designed!
Had a juice pack on my previous phone and it outlasted my phone. Bought an iphone X because Mophie had a juice pack available....
Date published: 2019-01-29
Rated 5 out of
5
by
Eagles19 from
Great battery case
This case performs exactly as represented. It is tough and provides the extra charge when I need it.
Date published: 2019-01-29
Rated 5 out of
5
by
harleyg from
Love it!
Hubby bought me a new iPhone X and a mophie. Finally I no longer need to carry a charger with me. I charge my phone & mophie over night then my mophie provides all the back up power I need from morning to bedtime. Love my mophie!
Date published: 2019-01-27