mophie: iPhone Battery Case, Charger Extender: 5 4S 4 3GS 3 iPod Touch

Thanks for purchasing a mophie product. We want to make sure you are happy with your purchase and will do everything we can to make sure you are. Please fill out the below form and we will start the process of repairing, returning or replacing your product. Please describe the problem as completely as you can and we will get cracking on a solution ASAP! Please note that incomplete forms will not be accepted.

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you must either have a receipt or order number)

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Live Support: 888.8mophie
Monday – Friday 9:00a.m. – 5:00p.m. EST

If the problem appears to be related to a defect in material or workmanship, we will provide you a return authorization (RA) number and instructions for returning your product. During the first 30 days after purchase, mStation will be responsible for reasonable shipping costs associated with the authorized return of damaged or defective product. However, beyond the 30-day period, return shipments shall be at the customer’s expense. We also suggest that you insure the package, as its safe arrival to us is your responsibility.